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Snow Lotus Aromatherapy
Snow Lotus Books and Seminars
About Essential Oils
About Snow Lotus Aromatherapy
Shipping
Orders are sent FOB Santa Rosa, California, by UPS ground service or first class US mail, depending on the value of the order and the destination. Note that UPS will only deliver to street addresses. Shipping costs of both UPS and USPS are automatically calculated by the online shop. Please email us directly for overseas shipping rates.
 
Returns
Shipping errors must be notified within five days of receipt. Unauthorized returns will not be accepted or credited. A $30 or 10% of order restocking fee (whichever is greater) will be charged unless the return or cancellation resulted directly from our error.
 
If any goods arrive damaged, please contact us and the carrier within five days. Please note that you may need to obtain a report from the carrier if goods arrive damaged.


The Snow Lotus office will be closed from December 25th through January 4th

All orders must be received by 9am on Tuesday, December 23rd to ship before our office closes for the holidays. Snow Lotus will resume processing and shipping orders on Monday, January 5th

Wishing you and yours a wonderful holiday season and bright New Year!